Privacy Statement

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Essex Mobile Homes Limited,

EMH Transport & Siting Limited,

Paul Schrader T/A Essex Mobile Homes

(All trading under the name “Essex Mobile Homes”)

Registered in England

 

Last Updated: 9th February 2024

 

At Essex Mobile Homes, we are committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal data in accordance with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws.

 

1. Information We Collect

 

We may collect and process the following types of personal data:

    •    Contact Information: Your name, address, telephone number, and email address.

    •    Transaction Data: Details of your bookings, payments, and communications related to our transport services.

    •    Delivery Information: Information regarding your delivery site, including any specific access details, measurements, and photographs or videos provided by you.

    •    Technical Data: IP addresses, browser type, and device information collected via our website or communications.

    •    Other Information: Any additional data you provide when contacting us or completing our forms.

 

2. How We Use Your Information

 

We use your personal data for the following purposes:

    •    Provision of Services: To process and fulfill your bookings, arrange transport services, and manage delivery logistics.

    •    Customer Communication: To respond to your inquiries, send updates regarding your service, and communicate important information.

    •    Improvement of Services: To analyze and improve our services, ensuring a high standard of delivery and customer satisfaction.

    •    Legal Compliance: To comply with our legal obligations and protect our rights.

    •    Marketing (where applicable): With your consent, we may use your information to send you updates, news, or promotional materials related to our services.

 

3. How We Share Your Information

 

We do not sell or rent your personal data to third parties. However, we may share your information with:

    •    Service Providers: Trusted third-party providers who assist us in delivering our services (e.g., transport partners, IT services). These providers are contractually bound to keep your data secure and confidential.

    •    Legal Authorities: Where required by law, regulation, or legal process, or to protect our rights, we may disclose your data to law enforcement or other governmental agencies.

    •    Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, provided that the recipient agrees to handle it in accordance with this Privacy Statement.

 

4. Data Retention

 

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

 

5. Your Rights

 

Under data protection law, you have the following rights regarding your personal data:

    •    Access: You can request a copy of the personal data we hold about you.

    •    Rectification: You can ask us to correct any inaccuracies in your data.

    •    Erasure: You can request that we delete your personal data under certain circumstances.

    •    Restriction: You may request a restriction of processing where applicable.

    •    Data Portability: You can request a copy of your data in a structured, commonly used format.

    •    Objection: You may object to the processing of your data where it is based on legitimate interests or for direct marketing purposes.

 

To exercise any of these rights, please contact us using the details provided below.

 

6. Data Security

 

We take appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

 

7. International Data Transfers

 

If we transfer your data outside of the UK, we will ensure that it is protected by appropriate safeguards in accordance with applicable data protection laws.

 

8. Changes to This Privacy Statement

 

We may update this Privacy Statement from time to time. Any changes will be posted on our website with an updated “Last Updated” date. We encourage you to review this statement periodically.

 

9. Contact Us

 

If you have any questions about this Privacy Statement or our data practices, or if you wish to exercise your rights, please contact us at:

 

Essex Mobile Homes

Telephone: 01277 562102

Email: info@essexmh.co.uk

 

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This Privacy Statement is intended to provide you with clear information about how we handle your personal data. Please review it carefully and feel free to contact us with any concerns or queries.